Privacy Policy

Home Team Live Technologies Inc. Privacy Policy

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INTRODUCTION

This Privacy Policy explains how Home Team Live Technologies Inc. and HomeTeam Live Technologies Corp. (“HTL”, “we” or “us”) collects, uses and discloses your personal information in connection with the products and services HTL provides you related to your subscription to all HTL applications and your interactions with HTL (the “Services,” including via our website and digital properties collectively, “HTL Sites” or each a “HTL Site”). It also provides contact information in the event that you want to make further inquiries regarding your personal information. For more information and specific privacy disclosures relating to HTL’s AI Highlight Generator and Coach IQ, contact privacy@hometeamlive.com.

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Personal information may include any information that is related to an identifiable individual. It typically includes such information as your name, e-mail address, or mailing address. It could also include preferences you provided at websites or other information. 

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Consent: 
By submitting personal information to us, or our service providers and agents, you consent to the collection use, disclosure, and transfer of your personal information in accordance with this Privacy Policy and as permitted or required by law. You may withdraw your consent at any time to the collection, use, disclosure, or transfer of your personal information by contacting us at privacy@hometeamlive.com. If you withdraw your consent (or if you decide not to provide certain personal information), you acknowledge that we may not be able to provide you, or continue to provide you, with certain products, services, or information that may be of value to you.

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CONTENTS

Collection Of Personal Information
‍Use Of Personal Information
‍Sharing Of Information
‍Analytics & Advertising
‍Security And Data Retention
‍Access And Correction
‍Additional Information for Individuals Residing in Certain U.S. States
‍Transfers Out Of Canada/Quebec
‍Contact Us

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COLLECTION OF PERSONAL INFORMATION

We collect personal information such as your name, postal address, e-mail address, or other personal information when you register with an HTL Site, order a product, or otherwise use our Services. 

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You may also be asked for personal information when you enter into events or promotions sponsored by us or our partners. 

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‍Transactional Information

‍When you make a purchase, we (and our service providers) collect information about the transaction, such as purchase price, and the date and location of the transaction. We work with payment processors to process your payment information. 

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‍Device and Usage Information

We collect information about how you access the HTL Sites and use our Services, including data about the device and network you use, such as your hardware model, operating system version, mobile network, IP address, unique device identifiers, browser type, and app version. We also collect information about your activity on our HTL Sites, such as access times, pages viewed, links clicked, and the page you visited before or after navigating to our HTL Sites.

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Cookies

HTL Sites use cookies. A cookie is a small text file sent to your internet browser’s files for our reference. A cookie is set when you register on our websites. Cookies allow our server computer to recognize your computer when you return to HTL Sites, so you don’t have to re-register and so we can retain any preferences you may have given us. You can usually adjust your browser settings to remove or reject cookies. 

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Third party sites

Co-branded websites and third-party websites and services may be accessible through HTL Sites. Third parties may collect information for their own contests or promotions, and may have their own privacy and data collection practices. HTL is not responsible for and bears no liability for these policies or actions.

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USE OF PERSONAL INFORMATION

We use your personal information to:

• Provide and manage your account and access to the Services.
• Process payments for subscriptions or purchases.
• Deliver a personalized streaming experience.
• Display programmatic advertising targeted to you and your interests and measure its performance.
• Assess the effectiveness of our Services and conduct analytics
• Improve and develop our Services and develop new services
• Communicate with you about updates, new features, and promotions/contests (you can opt out at any time).
• Comply with legal and regulatory obligations.

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SHARING OF INFORMATION

We share personal information in the following circumstances or as otherwise described in this Policy: 

1. with vendors, service providers, and consultants that need access to personal information in order to perform services for us, such as process orders, connect devices and integrate software, customer service, 
2. where required by, any applicable law, regulation, court order or legal process, including lawful requests by public authorities to meet national security or law enforcement requirements, 
3. if we believe that your actions are inconsistent with our user agreements or policies, if we believe that you have violated the law, or if we believe it is necessary to protect the rights, property, and safety of HTL, our users, the public, or others, 
4. with our lawyers and other professional advisors where necessary to obtain advice or otherwise protect and manage our business interests, 
5. in connection with a merger, acquisition, or sale of assets, in accordance with applicable privacy laws
6. in connection with the sale or transfer of all or any part of HTL, and 
7. we also share aggregated or de-identified information that cannot reasonably be used to identify you.

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ANALYTICS & ADVERTISING

HTL collects IP addresses and related information for the purposes of system administration and to create aggregate statistical reports for advertisers. This information does not include your contact information.

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Browser information (i.e. the URL of the webpage you were just on, the IP address of the computer you are using, your domain type, and your browser version) is automatically recorded as part of transmitting information over the Internet.

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We may use it to help us display information in the best format for you.

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We may develop summary statistical reports for advertisers, to help them better understand our audience and provide advertisements that are more likely to be of interest to you. For example, we may report total number of visitors to our website in general or to specific webpages, average length of visit, etc. No identifying data about individuals is shared with advertisers.

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During your visit to our websites, we may record choices you have made and use this to provide more customized content or advertising. This is sometimes called “clickstream” data.

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We may use other industry standard technologies like pixel tags and web beacons to track your use of our websites and promotions, or we may allow our affiliates and third-party service providers to use these devices on our behalf. Pixel tags and web beacons are tiny graphic images placed on certain pages on our websites, or in our emails that allow us to determine whether you have performed a specific action. When you access these pages or open or click an email, pixel tags and web beacons generate a notice of that action. Pixel tags allow us to measure and improve our understanding of visitor traffic and behaviour on our websites, as well as give us a way to measure the effectiveness of our promotions and performance.

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Advertising on HLT Sites

The ads appearing on many of the HTL Sites are delivered to you using online advertising networks, and Adobe Media Optimizer (or similar) technology. Information about your visits to HTL Sites, such as the number of times you have viewed an ad or visited certain pages of HTL Sites (but not your name, address, email or other personal information) is used to serve ads to you.

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The ad network providers use cookies, web beacons, or similar technologies on your computer to help present, better target, and measure the effectiveness of the advertisements served to you on HTL Sites or through affiliate advertising network providers.

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Web beacons utilize JavaScript code and write information to cookies, which are small files on your computer. If you do not want a cookie to be written, simply change the setting in your browser. 

Rejecting or limiting cookies

Most web browsers are set to accept cookies by default. If you prefer, you can usually adjust your browser settings to remove or reject browser cookies. Please note that removing or rejecting cookies could affect the availability and functionality of our HTL Site.

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To opt-out of interest-based advertising, and to find information about how to block or limit cookies, you can review privacy choices we offer on the footer of HTL Sites or visit AdChoices, the Canadian self-regulatory program for online interest-based advertising, administered by the Digital Advertising Alliance of Canada (“DAAC”).

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Promotional Communications and Canada’s Anti Spam Law (“CASL”)

If you live in Canada, we will only send you commercial electronic messages (“CEMs”) where we have your express or implied consent to do so. Your consent to receive CEMs is implied where we have an existing business relationship with you, or you have reached out to us and made an inquiry within a certain time frame. 

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Regardless of where you live, you may unsubscribe from receiving CEMs at any time, by clicking the unsubscribe button on an email or following the direction provided in a text message.

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If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.

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SECURITY AND DATA RETENTION

Children and privacy

The privacy of children is important to us. We will not knowingly collect, use or disclose personal information from anyone under the age of 18. Your children should always ask you for permission before sending personal information to HTL or to anyone else. Access to some of our websites may be prohibited to children under a certain age as specified in our terms and conditions. HTL cannot verify the validity of persons claiming to be age-eligible to access such websites.

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Safeguarding Personal Information

Our websites use industry-standard security measures to protect data against loss, misuse and interception by third parties. Our security policies are periodically reviewed and enhanced as necessary. However, HTL assumes no liability for interception, alteration or misuse of information transmitted over the Internet.

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Generally speaking, whenever you disclose personal information online there is a risk that the information may be intercepted, collected and used. That goes for information disclosed on message boards, in chat areas – or even in e-mail. HTL is not responsible if that information is intercepted. You transmit information at your own risk.

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You alone are responsible for keeping passwords and information safe. Be careful and responsible whenever you are online.

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Retention of Personal Information

The personal information that you provide will be retained by HTL in accordance with applicable laws. However, we will take reasonable steps to destroy or permanently de-identify personal information we hold if it is no longer needed for the purposes for which it was collected.

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ACCESS AND CORRECTION

We will take reasonable steps to ensure the personal information we hold is accurate, complete and up-to-date. Upon your written request, and subject to certain exceptions provided by law, we will inform you of the existence, use, and disclosure of your personal information and give you access to that information. Depending upon where you reside, we may charge a minimal fee for providing such access to you. If you believe that the personal information that we hold about you is not accurate or complete, you may write to us at support@hometeamlive.com. If you are able to establish that the information is not accurate or complete, we will take reasonable steps to delete and/or correct the information so that it is accurate, complete, and up-to-date. In order to facilitate a request to correct or update information, we may ask you to provide additional information to confirm your identity. Any such information will only be used for the purpose of confirming your identity and will not be retained by us.

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If you are a resident of Quebec, we will inform you if we exclusively use automated processing to render a decision about you. You also have the right to request information about the personal information used to make that decision, and to request that the information be corrected.

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ADDITIONAL INFORMATION FOR INDIVIDUALS RESIDING IN CERTAIN U.S. STATES

Some U.S. states have enacted privacy laws that grant their residents certain rights and require specific disclosures (“State Privacy Laws”). To the extent HTL is subject to these State Privacy Laws, if you reside in California, Colorado, Connecticut, Delaware, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, or Virginia, this section applies to you. This section also serves as our California notice at collection.

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Additional Disclosures

Our Privacy Policy explains how we collect, use, and disclose information about you. As required by certain State Privacy Laws, we use the table below to explain this same information.

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Use and Disclosure of Personal Information for Business Purposes
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We generally do not collect information that is considered “sensitive” under State Privacy Laws  and we do not use or disclose sensitive personal information for the purpose of inferring characteristics about you.

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As described in the collection of personal information section, we collect personal information from various sources, including directly from you, automatically when you access or use our Services, and from third-party sources.

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We retain personal information as described above.

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Sales, Sharing, and Targeted Advertising Activities

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We use and disclose to our partners certain categories of personal information to personalize the ads we show you on our Services and to advertise HTL to you on third-party sites and services. To do this, HTL and our advertising partners may use cookies, pixels, SDKs, and similar technologies to collect information about your use of our Services and other websites and mobile apps, including your mobile advertising IDs, cookie IDs, IP address, web browser and mobile network information, pages viewed, time spent on pages or in mobile apps, links clicked, purchase information, and conversion information. 

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This information is used to select which ads to show you, reach you with ads on third-party sites and services, understand the effectiveness of this advertising, analyze and track data, and better understand your activity.  These activities may be considered “sales,” “sharing,” or use of personal information for “targeted advertising” under State Privacy Laws. In addition to ad targeting activities that rely on cookies and similar technologies, we work with advertising partners to translate other identifiers, such as your email address or phone number, into a unique identifier (called a hashed value) that such partners can then use to show you ads that promote HTL across the web and in mobile apps. We also use these identifiers to show you advertisements on our Services that are more relevant to you. Depending on where you reside, you may opt out of these disclosures by filling out our form [insert link to opt-out of sale form.

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The categories of personal information we may “sell,” “share” or use for “targeted advertising” are (1) identifiers (like your IP address, cookie ID, or mobile advertising ID), and (2) internet or electronic network activity (like information about whether you clicked an ad or a link in our Services), and (3) commercial information (such as records of products purchased). The categories of third parties to whom we may “sell,” “share” or use such information for “targeted advertising” include companies that advertise on our Services, advertising and marketing networks and partners, and social networks. 

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We do not engage in sales, sharing, or targeted advertising using personal information about consumers we know to be under the age of 18.

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Your Rights under State Privacy Laws   

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Opt-out of the Sales, or Sharing, and Targeted Advertising 

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You may opt out of activities that we engage in that constitute “targeted advertising,” “sharing,” or “sales” of personal information under the state privacy laws by:  

• Cookies and Similar Technologies: you can opt out of ad targeting through cookies and similar technologies by clicking on the cookie icon at the bottom-left of the screen while using the web app and making your selections within the dialog that is shown. Your opt-out choice will be linked to your browser only; therefore, you will need to renew your opt-out choice if you visit our website from a new device or browser, or if you clear your browser’s cookies. 
• Other Identifiers: contact privacy@hometeamlive.com to turn off “targeted advertising,” “sharing,” and “sales” based on your email address and other non-cookie identifiers. 

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You can also opt out by visiting our websites with a legally recognized universal opt-out signal enabled, such as the global privacy control. If you are not logged into your account with us, our processing of the signal will be limited to cookie-based sales, sharing, and targeted advertising for the specific browser or device that you are using.

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Access, Correction, and Deletion

You have the right to (1) request to know more about and access your personal information, including in a portable format, (2) request deletion of your personal information, and (3) request correction of inaccurate personal information.

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To request access, correction, or deletion of your personal information, please email us at privacy@hometeamlive.com. To authenticate your request, we will take reasonable steps to verify your identity before completing your request.

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Nonretaliation

We will not retaliate against you for exercising your privacy rights.

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Appeals

If we deny your request, you may appeal our decision by contacting us at legal@hometeamlive.com.If you have concerns about the result of an appeal, you may contact the attorney general in the state where you reside.

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Authorized Agents

If you are an authorized agent seeking to make a request to opt out of sales, sharing, or targeted advertising on behalf of a consumer, please fill out this form or email us at legal@hometeamlive.com.

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If you reside in California, you may also designate an authorized agent to submit an access, deletion, or correction request on your behalf. We may ask authorized agents to submit proof of their authority to make a request, such as a valid power of attorney or proof that they have signed permission from the consumer who is the subject of the request. In some cases, we may contact the individual who is the subject of the request to verify their own identity or confirm the authorized agent has permission to submit the request. If you are an authorized agent seeking to make an access, correction, or deletion request on behalf of a California resident, please email legal@hometeamlive.com.

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TRANSFERS OUT OF CANADA/QUEBEC

Note that personal information may be stored, accessed, used and otherwise processed inside and outside of Quebec and/or Canada. When personal information is located outside Quebec and/or Canada, it may be subject to laws that have different standards of protection and may allow for foreign law enforcement and governmental access.

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CONTACT US

If you have any questions about this HTL Privacy Policy, the privacy practices of our HTL Sites, or your dealings with us, please contact:

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Home Team Live Technologies Inc.
18 Pearl Crescent
Emerald Park, SK S4L 1A5
support@hometeamlive.com